Colectivo has only been in Chicago for a little more than a year, but the company has had its eye on the city for much longer.
“When we went into Madison, we went with the intention of gearing up to go into Chicago,” says Scott Schwebel, vice president of brand marketing and retail at Colectivo. “In Madison, we learned how to manage our brand offsite and how to maintain culture, quality, and café experience outside of our home market.”
Here’s how Colectivo built and continues to expand its brand.
Defining the Colectivo Brand
Schwebel is instrumental in bringing the Colectivo brand to life. In his role with the company for eight years, he oversees real estate acquisition and café design work.
“No two cafés are alike,” he says. “Our brand is more of a feeling.”
That feeling is evoked by characteristics like indoor and outdoor space and handcrafted features.
“We like building things,” says Schwebel. “We build the tables, the light fixtures, the cabinets. None of this comes out of the cut-and-paste book.”
The collaborative design process, led by a husband-and-wife artisan team, aims to reflect each different location and the Colectivo brand. Beyond the feel of each individual café, Colectivo’s flavors play a central role in branding.
“Coffee is the epicenter of our brand, but we have always believed that there are things that go along with it and create a better, more inclusive experience for our customers,” says Schwebel.
With that in mind, Colectivo’s cafés serve fresh bakery goods made from scratch by its sister brand, Troubadour Bakery.
Coming to Chicago
Colectivo spent more than three years planning its entrance into the Chicago market. During that time, Schwebel made trips to the city building relationships and getting to know the neighborhoods.
“Chicago is a world-class city full of talent,” he says. “We wanted to come here to be exposed to world-class competition and get better as an organization.”
When the company was ready, Lincoln Park became the first of its Chicago cafés, born from a vacant but historic storefront. A neglected corner near a parking lot in disrepair may not have seemed like much, but Colectivo saw its potential.
“We saw a way to turn the corner on in a dead space of a Chicago neighborhood,” says Schwebel.
It took about a year to get the space fully planned and permitted, but the choice paid off. The Lincoln Park location sparked plans for more Chicago locations.
Next, Colectivo headed to Logan Square, a Chicago neighborhood known and revered for its coffee. The café—a new construction project—is located on Milwaukee Avenue, one of the neighborhood’s major streets, more toward the eastern half of the neighborhood.
“Here, we intentionally chose a more transitional space between a lot of development that is happening in the neighborhood,” says Schwebel. “There’s a ton of gentrification happening to the east of us and the area west of us is much more established.”
Colectivo’s Andersonville location opened in September 2018. The café, located in a brown brick building, is designed to have a cozy, neighborhood aesthetic.
“Andersonville is hyper-local and fiercely independent,” says Schwebel. “It gave us a chance to build a truly neighborhood café.”
The company’s fourth Chicago-area location actually leaves the city for the suburbs. Evanston, just a few miles north of the city, is home to another Colectivo café on the corner. This time, the company renovated and reimagined a space originally used as a soda fountain building. The project embraces the height of the building’s original façade, while adding its own touches of glass and warm wood.
Wicker Park is Colectivo’s most recent foray into the Chicago market. This café, set to open in early spring of 2019, will also be home to the company’s Chicago training facility.
“Getting to this point really allows us to operate like a local business,” says Schwebel.
Like its other locations, the Wicker Park space will embrace Colectivo’s branding with a unique twist. In this case, the café has an “alley-style” entryway.
“The café will offer our familiar experiences of blurring the line between inside and out, letting our business and customers engage with the sidewalk,” he says.
Other features of the space will include “an urban garden with a transition room between the sidewalk and inside of café, a second level overlooking both the training and community rooms, a fireplace, and communal table all next to an alley,” according to Schwebel.
All of Colectivo’s coffee is roasted right at its River West location in Milwaukee and delivered fresh to its other café locations each night. The River West roasting space, custom designed by founders Lincoln and Ward, uses vintage Probat equipment. The coffee roasted there is sourced from all over the world, thanks to Colectivo’s carefully curated, direct relationships with growers.
Colectivo has come a long way from its Milwaukee roots, but its branding has evolved and endured to find a home in Chicago’s passionate coffee scene.