Using Service Training to Empower Baristas

Baristas undergo weeks of training before serving coffee drinks—why companies should allocate the same resources to training for service and hospitality.
by RJ Joseph | March 2, 2023

Hosting Virtual Events: How To Go Hybrid

By offering an array of engaging digital and in-person experiences, hybrid events can create a memorable and cohesive experience for all.
by RJ Joseph | March 1, 2023

Glitter Cat Goes Digital—And Expands Their Reach and Impact

Originally focused on in-person bootcamps, Glitter Cat Barista recalibrated their events to help baristas prepare for coffee competitions, and found creative ways to broaden its scope.
by RJ Joseph | February 10, 2023

Wage Transparency Is Possible In Your Cafe: Here’s How

What are the benefits of pay transparency, and how can cafés implement transparent pay structures without added expense or conflict? Experts from pay-transparent cafés have the answers, and they are eager to spread the…
by RJ Joseph | February 7, 2023

How Go Fund Bean Harnesses Digital Spaces To Aid Coffee Workers

Originally launched to help out-of-work baristas during the early weeks of the pandemic, Go Fund Bean uses virtual spaces to offer tools and resources to coffee workers worldwide.
by RJ Joseph | January 27, 2023

Leaderboard Brings Coffee Education Right To Your Home

Coffee competitions often occur in large spaces with people watching—Leaderboard: The Coffee Game takes the spirit of competitions and brings them into at-home and digital spaces.
by RJ Joseph | January 18, 2023

Stop Scrolling: Five Tips to Build Your Instagram Following

Most coffee businesses rely on social media—particularly Instagram—to communicate with customers. Here’s everything you need to know to be successful on the 'gram.
by RJ Joseph | November 30, 2022

A Rose by Any Other Name: What To Call Your Coffee Company

The name you choose for your coffee business might be the most important decision you make. How four business owners came up with theirs.
by RJ Joseph | October 21, 2022

Design The Grab-and-Go Menu Of Your Dreams

A cafe with great coffee? Awesome. A cafe with great coffee and excellent food? There’s truly nothing better—here’s how to build a standout grab-and-go food menu that meets the needs of your space.
by RJ Joseph | October 14, 2022

Shuv Coffee Weighs on a Sliding Scale: Pricing Coffee for Accessibility

Indianapolis-based roaster Shuv Coffee offers beans on a sliding scale basis—and encourages others to think of ways to make coffee accessible for all.
by RJ Joseph | September 23, 2022