FEATURES
YOUR BOARD ROOM: A clear menu helps decisions get made
by Jennifer L. Hanson and Joanne O'Connell

FAR EAST BARISTA ARMY: Nepali café owner uses coffee to open doors for the next generation
by Matthew Kruchak

LAYING FOUNDATION: Coffee-training programs give you and your staff needed know-how
by Chris Ryan

HELPING THE LITTLE GUY: Shops that aid local entrepreneurs often reap the benefits
by Shawn Matthews

YOU'RE OPENING NOW?!? For some industry entrepreneurs, today's tumultuous economic climate was the right time to launch a startup.
by Dan Leif

DEPARTMENTS
CAFÉ FINANCE: What loyalty program (if any) is best for you?
by Chris Legler

NINE BARS: Finding your dream tamper
by Jason Haeger

ROASTERS REALM: The roast-level conversation
by Nickolas Butler

THE WHOLE LEAF: Tea and cheese—an unlikely marriage
by Jeanette Hurt