FEATURES
LEAVE A MESSAGE: Making new and old marketing methods work for you
by Chris Ryan

QUALITY CONTROL: How better beans may impact the commodities market
by Blake Schmidt

TRACING TEA: China, the dragon
by Sophie Ibbotson and Max Lovell-Hoare

DEPARTMENTS
CAFÉ FINANCE: Optimal inventory levels
by Chris Legler

NINE BARS: Power up your profits with signature drinks
by Anna Gutierrez

ROASTERS REALM: Auction day at Hacienda La Esmeralda
by Jason Johnson and Rachel Peterson