FEATURES
CASHING IN: More than a fancy cash register, a POS system can keep you efficient, organized and profitable
by Julie Beals
TAKE IT PERSONALLY: Finding the face of your business with private labeling
by Chris Ryan
LAND OF THE RISING BEAN: As Japan's love of coffee grows, so does the personal touch, with roast-to-order retailers
by Nicholas Vroman & Virginia Sorrells

DEPARTMENTS
NINE BARS: WBC equipment tests show more than one way to make great epsresso
by Laurence Cruz
ROASTERS REALM: An indie roaster's guide to competing with the big guys
by Nickolas Butler
THE WHOLE LEAF: Where tea and chocolate meet
by Laurie Nienhaus